The Afro Coach Operations Agency

client experience

The Pressure to be productive: When doing the most is killing your service based business

(10-Minute Read)   “I’m falling behind.”I tell this to my husband at least once a week, typically while we’re watching TV and I’m sandwiched between him and our large tabby cat Puddykins (PDK).  This is a key thing I hear often from small business owners and service providers when they have some degree of success, …

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This is why Scaling is Unnecessarily Stressful for Service Providers

(10-Minute Read)   **Before we get started, if you’d prefer to listen to this as opposed to reading, you can check out the video over on Instagram HERE.** View this post on Instagram A post shared by Systems Strategist + Biz Ops (@elisabethjackson) As a service provider, scaling is never too far from our minds; …

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How to Elevate Client Experience in Your Online Business in 2022

(9-Minute Read)   Understanding your client experience doesn’t start when you sign a client. The overall process of attracting leads through to offboarding a satisfied client all is included under the umbrella of customer experience. This is such a huge chunk of our time as online business owners, and understandably you expend a truckload of …

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